PointsBet Casino Ontario Review: Is PointsBet Casino Safe & Legit?

Updated: Sep 2, 2025, 8:08 AM ET

The minute I heard that PointsBet Casino Ontario was rolling out its casino option, I knew I had to write a PointsBet Casino review to see if it lives up to the hype.

First, I confirmed it’s fully licensed by iGaming Ontario. Next, I was impressed by how fast the site runs on my phone and tablet, and how it supports familiar Ontario payment methods such as Interac e-Transfer and Visa. Stick around as I reveal what this online casino has to offer Ontario players across the province. Let’s get started.

PointsBet Casino Ontario provides a seamless usability experience

PointsBet Casino prides itself on “speed and ease of use.” In fact, some of the PointsBet Casino reviews I came across consider the site one of the fastest-growing online gaming operators in North America. What that means for me is a slick, responsive interface on desktop browsers and phones.

From the moment I registered, PointsBet Casino Ontario loaded instantly. There was no lag, no hiccups, just smooth sailing across my screen. The layout is clean and intuitive, and games are organised into clear categories, and buttons are big and easy to tap. If you’re curious, the categories are: For You, New, Slots, Card and Table, Live Casino, Megaways, and Video Poker.

Game load times are very fast. I rarely waited more than a couple of seconds for a slot to start or a table to load. Whether you click on a game tile or scroll through lists, everything feels snappy. The smooth experience is consistent across devices.

I really liked how each tab has a clear icon, so you can jump straight into what you’re after. To help you find games, PointsBet’s lobby has filters (by game type or by new arrivals) and a search box. It’s not the most advanced filter system on the market, but it works for quickly narrowing down slots vs. tables vs. live games. A small downside is that you can’t, for example, filter by specific provider or volatility.

To test performance, I played a variety of games on my Android phone, iPhone, and desktop. Every single time, the games loaded in under three seconds, which shows PointsBet casino is optimised for fast play on any device.

The site's design features a sleek, dark background with bold red accents, which is in keeping with PointsBet’s sporty look. The layout feels modern and uncluttered, making it easy for Ontario players to move around.

At the very bottom, you’ll find useful links to the PointsBet Responsible Gaming page and licensing, plus a general section with privacy policy, terms and conditions, and payment options. The Menu button also perches somewhere at the bottom, leading up to other clickable sections. Right there in the footer, you’ll see the iGaming Ontario seal, which is proof that PointsBet Casino users can play safely.

PointsBet casino Canada is optimised for all devices

Mobile-wise, PointsBet delivers. There’s a dedicated PointsBet Casino app for iOS and Android, and it’s highly rated for a reason. The app runs smoothly, offers more speed, and has fewer bugs. However, it has the same built-in experience as the mobile website.

If you prefer not to download anything, the mobile website works just as well. It’s fully optimised for phones and tablets. The mobile site’s design mirrors the desktop site, so you’ll see the same menus and game tiles on your phone.

While PointsBet’s site is 100% mobile-optimised, the app is an alternative that many players like. It’s available for iPhone and Android and can be downloaded from the App Store or Google Play. While writing this PointsBet casino review, I found that the app often loads games a bit quicker than the browser, and it lets you use phone features like TouchID/FaceID for login or push notifications.

The choice between the mobile site and app depends on your preferences. The browser version is excellent if you don’t want to download anything (and it works on any device). The app feels slightly snappier and convenient for frequent play. Either way, PointsBet ensures the experience feels consistent.

PointsBet shares some similarities with Bally Bet Casino Ontario, with its convenient payment options. As such, players can fund their PointsBet account with several of the following popular methods. The main options for deposits are:

  • Credit/Debit Card (VISA, Mastercard)
  • Interac e-Transfer
  • Apple Pay (iOS) / Google Pay (Android)
  • PayPal

However, when you request a cashout, PointsBet can send money back to you by:

  • Interac e-Transfer
  • Online Banking (Trustly)
  • PayPal

All of these methods are safe and cover the usual Ontario options. There are no hidden fees for using Interac or PayPal (PointsBet doesn’t charge withdrawal fees). I would say that the payment system in this casino is straightforward for Canadian players.

At PointsBet casino Ontario, you can fund your account instantly with a minimum deposit of C$5 via PayPal and C$10 via Trustly (online banking), Interac e-Transfer, or Visa/Mastercard. All these methods are fast.

When it comes to withdrawals, you’ve got two straightforward options: PayPal (min. C$5) or Trustly bank transfer (min. C$10). PointsBet usually reviews and approves cash-out requests within 24 hours, after which PayPal payouts typically hit your account in 2-5 business days (often closer to 1-2 days). Trustly transfers take around 2-5 business days to complete.

24/7 customer support at PointsBet Casino Canada

I always try to extensively investigate every online casino’s customer support to know what I’m getting into, just like I did when I signed up at Bet99 Casino Ontario.

PointsBet provides strong customer support. Agents are available around the clock via live chat, email, or phone. In my experience, the live chat usually pops up quickly if you need immediate help, and the email (customercare@pointsbet.com) is reliable for less urgent questions. The site also provides a comprehensive help centre that covers many common issues.

Importantly, support is responsive and friendly, which is great if you ever have an issue or a question. One time, I decided to give the live chat a try. No matter when I reached out, an agent popped up within seconds. During my late-night test, I spent about 20 minutes asking questions about game rules and payment timings, and the rep was patient, clear, and genuinely helpful.

The support team at PointsBet is equally responsive over email, with replies arriving in a couple of hours. Players can take advantage of these features for a smooth and seamless experience.

PointsBet is fully licensed for Ontario players

PointsBet Casino is legitimate and licensed in Ontario. It’s regulated by the Alcohol and Gaming Commission of Ontario (AGCO) under the iGaming Ontario framework. In other words, PointsBet Canada operates under the rules set by Ontario’s official regulator.

On the PointsBet site’s footer, it explicitly states: “Licensed and regulated by the Alcohol and Gaming Commission of Ontario. Under the conduct and management of iGaming Ontario.”You can also see Ontario’s operator directory listing “PointsBet Canada Operations 1 Inc.” as an approved casino operator.

So, if you’re wondering “is PointsBet casino legit?”, rest assured that it’s a 100% legitimate brand. Similar to PartyCasino casino Ontario, PointsBet casino meets all provincial requirements (age check, location check, etc.). It has the official stamp of approval to offer online casino games in the province.

PointsBet has a vast collection of games

PointsBet casino Ontario has all the big categories of casino games: slots, table games, video poker, and a live dealer section. The lobby has a search box and basic filters by category or favourites.

However, it’s worth noting that the search/filter options are fairly simple (a recent review noted “limited filters” in the game lobby). Still, every game is just a click away.

Slots

A variety of popular online slots is available. For example, you can find well-known IGT titles like Wheel of Fortune Megaways, Da Vinci Diamonds, and Buffalo Gold. The slot collection comes mainly from IGT (International Game Technology), plus a few others.

Table games

The casino has the classics: multiple blackjack and roulette games, baccarat, and even some video poker. Most of PointsBet’s review points out that the site offers blackjack, roulette, baccarat, and 3 Card Stud Roulette in its table game lineup. It covers the essentials, with a few variations to choose from.

Live casino

For an interactive experience, the live casino features Evolution Gaming tables. This means live blackjack, live roulette, speed baccarat and other dealer-run games are streamed to you. You’ll see titles like Live American Roulette, Live Blackjack, Ultimate Texas Hold’em, and more, all hosted by real dealers.

PointsBet’s responsible gaming tools

PointsBet takes responsible gambling seriously and makes available several built-in safeguards. The main tools you’ll find in your account settings include:

1. Deposit limits

You can cap how much you’re allowed to deposit over any day, week, or month.

2. Loss limits

Similarly, you can set a maximum loss limit for daily, weekly, or monthly play (e.g., if you lose this much, you’ll be stopped).

3. Time limits

You can restrict how many hours per day you stay logged in or playing.

4. Self-exclusion

You can take a break and block yourself from the site entirely for a chosen period (short or long-term) at any time.

5. Reality check

PointsBet will automatically show you how long you’ve been logged in or how much you’ve played in a session, helping you stay aware.

On top of these, PointsBet Canada has obtained RG Check accreditation from the Responsible Gambling Council. That means an independent body (the RGC) has audited PointsBet’s responsible gaming program and certified it meets high standards. The result is that Ontario players have all the tools they need to play safely and stay in control.

Top tips to make the most of your experience at PointsBet casino Ontario

Here are a few personal tips I picked up while playing at PointsBet Casino Ontario. You can give these a try to get the best out of your time on the site or app.

📜 Familiarise yourself with the rules
💬 Lean on customer support
🔍 Start small and learn
🎮 Use responsible gaming tools
📅 Stay updated on new releases

How to sign up and play at PointsBet Casino

Creating an account at PointsBet Casino Ontario is fast and easy. Here’s a quick step-by-step guide to get you up and running:

  1. Click one of the banners on this page to sign up.
  2. Once on the site, hit the "Sign Up" button to begin creating your account.
  3. Enter personal details such as your full name and email address.
  4. Then, click continue.
  5. Provide more information, such as your date of birth, cell phone number, and your Ontario residential address.
  6. Create a password.
  7. Click the final Join PointsBet Canada.
  8. Verify your identity.

Once you’ve completed these steps, you’re all set to explore PointsBet casino and enjoy its games and features.

Conclusion – PointsBet casino is safe to play for Ontario players

After testing PointsBet Casino Ontario from top to bottom, I can report that it’s a legitimate option for Ontario players. The AGCO and iGaming Ontario fully regulate it, so you know it ticks every legal box. The game lineup spans 300+ games with popular titles like Big Bass Bonanza 1000 and Gates of Olympus, to high-quality live dealer tables from Evolution Gaming.

There’s a dedicated PointsBet Casino app for iOS and Android, or you can simply stick with the mobile site. In addition, the site uses popular payment methods in Ontario, such as Interac e-Transfer, Visa/Mastercard, PayPal, or online banking, with fast processing times in both directions. If you’re 19 or older and located in Ontario, you can click any of the links on this page to explore the site, including the registration process and terms.

PointsBet casino Canada FAQs

💼 Is PointsBet licensed in Ontario?

Yes. PointsBet Canada is fully licensed by the Ontario government’s gaming regulator (AGCO) and operates under iGaming Ontario. In fact, it’s 100% legitimate to play here if you meet the age/location requirements.

❓ What payment options are available on PointsBet for Ontario players?

PointsBet offers a range of payment methods. You can deposit using major Canadian options like Visa/Mastercard/Amex cards and Interac e-Transfer (via online banking). Apple Pay/Google Pay and PayPal (bank-linked only) are also available. For withdrawals, you can use Interac e-Transfer, online bank transfer, or PayPal. All these methods are safe and fast.

📞 How do I contact PointsBet customer service?

Customer service is available 24/7 via live chat, email, and phone. Just look for the chat icon on the site or app, or email customercare@pointsbet.com. Their team is friendly and will help with any questions you have about your account, games, or payments.

🎰 What kind of games can Ontario players enjoy on PointsBet?

Almost every standard casino game type is here. You’ll find a variety of slot machines, classic table games (blackjack, roulette, baccarat, etc.), and a live casino powered by Evolution Gaming. The slots and video poker games mainly come from IGT, with lots of popular titles included. In short, slots, table games, video poker, and live dealer games are all covered.

😎 Is there a PointsBet casino app for Ontario players?

Yes. PointsBet offers a dedicated Casino app for both iOS and Android, in addition to its website. The app has excellent reviews and is updated regularly. Functionality is the same on the mobile site if you choose not to install the app.

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