Five minutes. That’s all it took me to get signed up while doing this PlayUp review. Upon signing up, I found a couple of things about this Aussie-owned sportsbook that I’m about to tell you about.
At PlayUp, you’ll enjoy a premium user experience across devices. The site also covers 20+ sports, offers competitive odds, boasts an impressive variety of live betting markets and supports Aussie-based payment methods. I’ll describe all there is to know about PlayUp’s sportsbook, so if you’re thinking of exploring this bookmaker, you might want to keep reading.
PlayUp is a gaming site owned and operated by PlayUp Interactive Pty Ltd, a gaming company based in Australia. The site is the product of the merger of three Australian bookmakers: Classicbet, TopBetta, and MadBookie. Although PlayUp was launched in 2019, its sportsbook has grown to become one of the more popular sports products among Aussie punters. At the time of this review, it also operates in New Zealand, India, and the US.
Based on what I found while reviewing its sports product, PlayUp is one of the top betting sites Australia has. Here’s why I think so.
PlayUp offers Aussie punters a wide array of betting markets to explore. While scoping the site out, I discovered that bettors can wager on 20+ different sports, including:
You can also place bets on niche sports like esports, surfing, handball and even political events like the US and Australian elections. I’m big on soccer betting and was impressed by the variety of markets available.
Some of the betting markets I found for soccer betting enthusiasts include “winning team”, “correct score”, “half-time results”, “own goals” and number of goals among others. You’ll also be able to bet on the English Premier League, La Liga, Bundesliga, Champions League and the A-League. All the other sports covered by the site offer a range of betting markets too.
That said, there are two main bet types available at PlayUP:
Odds at PlayUp are displayed in the decimal format, which is one of the simpler odds formats. The odds are also quite competitively priced when compared with older bookies operating in Australia. PlayUp doesn’t have the best odds for all sports, but the site holds its own when it comes to its odds pricing.
Live betting at PlayUp has an interesting twist to it. The Australian Interactive Gambling Act of 2001 (IGA) makes it illegal to bet on live sporting events online. However, PlayUp created a workaround that allows bettors to place live bets over the phone. Basically, you’ll be able to watch a sporting event live and then wager over the phone. You just can’t do it on your computer or smartphone.
Going by the variety of live sports betting markets available at PlayUp, I’d say it’s one of the best sites that live betting Australia provides. If you already have an account at the site, here are the steps you should take to place live bets
I didn’t find any live streaming service during this review, but in my opinion, the variety of live betting markets available makes up for the lack of live streaming.
To get started at PlayUp, you’d need to sign up to get full access to its services. Signing up to PlayUp is a pretty easy affair, which took me five minutes. Here are the steps you’d take to get signed up at this bookie:
You can set your deposit limit while creating your account, which I think is a good idea as it allows you to set the tone for responsible gaming experience at the site.
You won’t have any issues placing bets at this bookmaker because the betting process has been simplified. Here’s how to place bets on your preferred betting events:
Before deciding on a preferred market or event, I suggest you do some research on the team(s) or individual(s) you’re betting on. I always consider team or player form, pitch conditions (depending on the sport), head-to-head and weather among other things.
The site also offers a Cashout feature that allows bettors to settle their bets early. However, it’s only available for specific events, and you can only take advantage of the feature if it was available when you placed your bet.
Lastly, betting responsibly is key when punting at this bookmaker. Thankfully, the site offers its users Responsible Gambling tools such as deposit limits and self-exclusion, which you can explore.
You’ll be able to make a deposit and place bets immediately after signing up with the bookmaker. However, you won’t be able to make withdrawals or have full access to your account until it has been verified. More importantly, all PlayUp accounts must be verified within 72 hours of sign-up, or there could be restrictions or loss of access to the accounts. To avoid such a situation, you’d need to verify your account. These are the steps to take:
After successfully verifying your PlayUp account, you’ll then have full account access, including the ability to withdraw funds.
Here’s the part where I tell you about the things I discovered about PlayUp while using the sportsbook. Keep reading.
I like the PlayUp site’s colour scheme, which is a cool blend of dark hues and green and white accents. Besides being easy on the eyes, the site’s colour scheme offers some functionality as it makes it easy to see what's available on the sportsbook.
I also like how easy it is to access and use the sportsbook, and that’s thanks to its minimalist layout and well-placed links. To access the sportsbook, I simply clicked the “Sports” link on the top left of the screen. The sportsbook features 20+ sports listed under the “A-Z” tab just on top of the main sportsbook area. There’s an “Upcoming” tab that displays upcoming betting events, their betting markets, and the odds for the events. You’ll also find a “Live” tab that displays upcoming events that the site offers live betting on.
To the right of the main sportsbook is the betslip. I particularly like the position of the betslip as it made it easy to track the multiple bets I placed and view my account information. Making deposits or withdrawals is as simple as making a couple of clicks, thanks to how fast the site’s pages load.
At the footer of the site’s homepage are more links that take you to different sections of the sportsbooks, including the support team, the Betting Terms and Conditions, its Privacy Policy page and the BetStop-Self Exclusion Register, among others. There are also download links to the site’s app, several badges belonging to PlayUp partners and its licensing information.
All the information you need about the site and its sports products is presented in a simple, streamlined manner. All it took me to do the things I needed to do or go where I wanted to at the site was a couple of clicks. That’s how easy the site was to use.
PlayUp offers its bettors the chance to access its services via a native app. The app is easy to download and available on the Google Play Store and the Apple Store, and you can download it via links on the site. Testing the app on my Android smartphone was a breeze, and I saw why it has over 100 K downloads on the Google Play Store.
One thing I like about the app is the PIN code login feature, which allows users to access the app quickly. I think it saves one the hassles of entering full login details, especially when trying to place live bets via the app. Another thing I like about the app is its dark theme, which lends the interface a cool, sleek look. The app also runs as great as it looks. It’s super intuitive and loads quickly, just like its desktop version. You’ll have access to the same deposit and withdrawal options as on the desktop and also get in-app support when you need it.
In my opinion, PlayUp’s app is one of the best betting apps Australia has, and it’s definitely one of the site’s USPs.
I like that PlayUp offers you lots of reputable payment providers to pick from, including trusted Aussie payment solutions. It’s a convenient feature, especially since the many new betting sites Australia has don't offer such a broad selection of payment providers. You can make deposits at PlayUP via Visa, Mastercard, POLi, EFT, BPAY, ApplePay, Direct Deposit, CashUp, and Bank Transfer. Deposits via Visa, Mastercard, POLI, and CashUp are instant, while deposits via BPAY and Bank Transfer may take up to 24 hours. The minimum deposit is $0.10 while the maximum deposit is $100,000.00.
The AML/CTF Act governs withdrawals at PlayUp, and as such, certain conditions apply. PlayUP normally processes withdrawals on the same day between Monday to Friday (except public holidays). The site supports withdrawals via Direct Deposit and PayID. Withdrawals via Direct Deposit take 24 Hours (business days only), while PayID withdrawals are instant. The minimum withdrawal at PlayUp is $10.00, while the maximum withdrawal is $250,000.00.
At PlayUp, you can access support via phone or email. I didn’t test the site’s telephone support, but I tried contacting the support team via email, and it took a little over 24 hours to get a response. There’s also an FAQ section that contains a lot of information about using the site’s services.
I’d have loved for the site to provide live chat support because it’s prompt, and you can get all the help you need within minutes. However, based on my tests of PlayUP’s customer support, I’d say it does a good job without the live chat feature, and you’ll definitely get the support you need here.
You can contact the site’s support team by clicking the “Contact Us” link at the top right of the home page. If you’d like to check the FAQ section, there’s also an “FAQ” link in the site’s footer.
| Customer Service |  |
|---|---|
| Available Languages: | English |
| Email: | help@playupusa.com |
| Telephone: | (719) 455-2012 |
You don’t have to worry about betting at PlayUP for a couple of reasons. For one, the site is licensed in the Northern Territory (Australia) by the Northern Territory Racing and Wagering Commission (NTRWC or the Commission) pursuant to a Sports Bookmaker Licence (Licence) to accept wagers on sport, via the internet and telephone.
PlayUp’s gambling operations are also regulated in South Australia by the South Australian Gambling Codes of Practice. Basically, the site meets all the regulatory requirements across Australia.
Beyond meeting regulatory requirements, PlayUp employs SSL encryption to protect its bettors’ privacy. It also partners with reputable payment providers such as Visa, MasterCard, PayID, BPay, and POLi, all of which deploy advanced security measures to protect users' funds.
PlayUp provides a refreshing experience for users, different from what I’m used to at other bookies operating in Australia. For one, the site is easy on the eyes, whether you’re using the desktop version or the app. Its signature blend of green, white, and dark hues easily sets it apart from other sites.
However, looks aren’t all that sets this bookmaker apart from the competition. There are 20+ betting markets (including several niche markets), loads of competitive odds, and an impressive variety of live betting markets available to users. PlayUp currently doesn’t offer live streaming, but you won’t miss it because there are lots of live betting markets to explore.
Then there’s the site’s smooth usability across devices. Using the site is easy thanks to the intuitive layout and fast website speed. New users will definitely have no issue using the sportsbook because everything is clearly laid out and easy to access. The app is just as great, if not more responsive and intuitive than its desktop version, so you can conveniently place your bets on the go.
I found several Aussie payment methods and a couple of globally accepted payment providers, so you can count on safe and smooth transactions when betting at PlayUp. The site is legit, and it deploys advanced security measures, so there are no worries there.
However, the customer support could be better. Adding a live chat option to the phone and email support would improve the site’s support a lot. That said, PlayUp’s sportsbook is worth checking out. Visit the official PlayUp Australia site to explore more.
You can fund your account via Visa, Mastercard, POLi, EFT, BPAY, ApplePay, Direct Deposit, CashUp, and Bank Transfer.
You can contact the bookie’s customer support team via phone and email.
PlayUp deploys advanced SSL encryption technology to keep its users safe. The bookmaker also partners with reliable payment providers that use security protocols to protect users' data and funds.
Although certain Australian gambling laws make live betting online illegal, you can still place live bets at PlayUp via telephone.
PlayUp is an Aussie-owned online bookie and is licensed by the Northern Territory Racing and Wagering Commission.
Disclaimer: All of the information on this site is for entertainment purposes only. We do NOT accept bets of any kind. The information we provide is accurate and trustworthy to help you make better decisions. When you click or tap on a link on Dimers that leads to a third-party website that we have a commercial arrangement with (such as an online sportsbook), we may earn referral fees. Dimers does not endorse or encourage illegal or irresponsible gambling in any form. Before placing any wagers with any betting site, you must check the online gambling regulations in your jurisdiction or state, as they do vary. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER.
For free and confidential support call 1800 858 858 or visit gamblinghelponline.org.au 18+
Copyright © 2023 Dimers. All Rights Reserved. Proudly part of Cipher Sports Technology Group, 902A Broadway, Floors 6 & 7, New York, NY 10010, United States of America.
