Hard Rock Bet Review

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Written by Damien Souness
Chief Innovation Officer
Updated on Dec 12, 2023
Fact checked
Reviewed by Nick Slade, Chief Content Officer

Hard Rock Bet Review: Dimers Score

The "Dimers Score" stands at the forefront of sportsbook evaluation as an advanced, exclusive rating system. Designed to deliver impartial assessments, this rating system places a strong focus on transparency and precision. By thoroughly examining critical factors like competitive odds, diverse market offerings, and responsive customer support, the Dimers Score empowers bettors to make well-informed choices when selecting a sportsbook, such as Hard Rock Bet.

Dimers Score 4.41 / 5.0

Our Verdict

Following a comprehensive assessment, it becomes clear that Hard Rock Bet surpasses expectations across various vital aspects that hold significance for sports bettors. With its impressive array of features, intuitive user interface, and exceptional customer support, Hard Rock Bet has firmly established itself as a premier online destination for sports betting.

FeatureDescriptionScore
Bonuses And Promos How do this sportsbooks' promo code offers and bonuses for new and existing users compare to other major players in the industry?
4.56
Betting features What betting options and special features set this platform apart, and what could be improved to give bettors all the tools they need?
4.18
The Financials Is this sportsbook looking out for your bottom line? How do their betting odds and banking features compare to competition?
4.50
User Experience Is this sportsbook a pleasure to bet with, or does a confusing interface or clunky mobile app making you want to tear your hair out?
4.43
Customer support How does this sportsbook handle customer issues? We're looking at response time, ease of filing support tickets, and more.
4.26

Hard Rock Bet Pros and Cons 

Despite being a relatively new player in the US sports betting market, Hard Rock Bet has the support of the well-known Hard Rock brand and promises a blend of reliability and innovation in sports betting. Catering to both novice and seasoned bettors, the platform aims to offer a straightforward, user-friendly experience with a focus on major sports markets. However, as with any platform, it has its own unique strengths and challenges. Let's dive into the pros and cons to help you decide if Hard Rock Bet is the right choice for your sports betting needs.

PROSCONS
Reputable Operator: Hard Rock is a popular and reliable casino operator.
Limited Live Event Markets: Hard Rock offers fewer markets for live events compared to some competitors.
Customer Support: Offers 24/7 customer support via live chat and email.
Withdrawal Processing Time: Withdrawals can take up to two banking days to process.
Unique Rewards Program: Features a rewards program based on complimentary points.
No Live Streaming: Lacks a live streaming feature, limiting the in-play betting experience.
Improved Search Functionality: The platform has significantly enhanced its search features.
App and Web Design Issues: The app has received poor ratings for its design and unclear promotions.
Strong Live Betting Feature: Excels at live betting with a well-organized section and useful stats display.
Limited Availability: Hard Rock is currently available in a small number of states, restricting its accessibility.

In summary, Hard Rock Bet shows promise with its reliable backing, customer support, and strong live betting features. However, it needs to address issues like limited market availability, withdrawal processing times, and app design to enhance its appeal to a broader audience.

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Bonuses and promos

/5.0

How does this sportsbook's promo code offers and bonuses for new and existing users compare to other major players in the industry?

New user promotions

Hard Rock offers at least two welcome bonuses depending on the location. The "First Bet Replay up to $1,000" and "No Regret First Bet Up to $200" are contingent on the user's first bet being a loss. The bonuses are generous but conditional.

4.78

Odds boost promotions

Hard Rock Bet sportsbook offers daily boosts on selected markets, providing enhanced value for betting markets. However, these boosts seem limited compared to industry leaders.

4.12

Event bonuses

Hard Rock's "Happy Hour" promotion offers boosted bets but seems geographically limited and less frequent compared to comprehensive event-specific bonuses offered by competitors.

4.52

Average value

While Hard Rock's promos, including daily odds boosts, are appealing, they are somewhat conditional and less frequent, which might affect the overall average value when compared with more aggressive promotional strategies of other operators.

4.56

User referrals

Hard Rock offers a refer-a-friend program where loyal players can earn bonuses. The program rewards $10 for each new referral who registers and deposits using a personalized link, which is a competitive offering in the market.

4.82

Betting features

/5.0

What betting options and special features set this platform apart, and what could be improved to give bettors all the tools they need?

Odds profitability

Hard Rock offers competitive odds in line with industry standards, particularly for major North American sports leagues. However, while their odds are satisfactory, they don't consistently offer better value than top competitors.

4.25

Markets availability

Hard Rock provides a standard range of betting options for popular sports and events, but falls short in more niche markets compared to other sportsbooks. They cover basics like NFL, NBA, and MLB well, but lack depth in secondary sports like darts, snooker, and MMA

4.23

Sports availability

Hard Rock sportsbook offers betting on major North American sports and some international sports like soccer, tennis, and cricket. However, their sports offering isn't as extensive as some leading competitors, particularly in less mainstream sports.

4.20

Early cashout

Despite offering early cashout as a feature, Hard Rock sportsbook's overall functionality in this area seems limited compared to the offerings of other sportsbooks. The availability and terms of early cashouts are not as favorable as they could be.

4.12

Betting Analysis Tools

Hard Rock Bet covers the basics in terms of betting analysis tools, with a well-organized live betting section and good stats display. However, they lack many advanced features that modern sportsbooks offer, suggesting room for improvement in this area.

4.08

The financials

/5.0

Is this sportsbook looking out for your bottom line? How do their betting odds and banking features compare to competition?

Deposit methods

Hard Rock Bet offers a wide range of deposit options, including credit/debit cards, e-wallets, bank transfers, and cash deposits at local casinos. The variety and instant processing of these methods provide users with flexible and convenient ways to fund their accounts.

4.67

Withdrawal methods

While the withdrawal options at Hard Rock Bet are more limited compared to deposit methods, they still include key options like bank transfers, PayPal, Play+ card, and cash withdrawals. However, the limited variety and processing delays somewhat impact the overall score.

4.24

Payout speed

The payout speed at Hard Rock Bet ranges from 1 to 6 days depending on the method used, with e-wallets like PayPal offering the fastest withdrawal times. This is fairly standard in the industry but falls short of the fastest payout sportsbooks.

4.03

Responsible gambling

Hard Rock Bet demonstrates a strong commitment to responsible gambling, offering numerous tools for player protection such as deposit, wager, and session limits, session reminders, timeouts, and self-exclusion options. Additionally, they have a robust age verification program and collaborate with national organizations to support problem gambling.

4.89

Minimum deposit

The minimum deposit amount at Hard Rock Bet is $10 across all deposit methods, which is quite accessible and in line with many other sportsbooks. This low minimum deposit makes the platform more accessible to a wider range of bettors.

4.69

User experience

/5.0

How does this sportsbook handle customer issues? We're looking at response time, ease of filing support tickets, and more.

Ease of navigation

Key sections like Casino, Sports, Promos, Loyalty, Banking, FAQs, and more are easily accessible from the homepage. The left-hand sidebar contains quick links to various sports and betting options, while the right-hand side displays the bet slip. However, the desktop version does the basics without any extraordinary flair, which affects the score for ease of navigation.

4.35

Ease of Use

The Hard Rock mobile app offers a significantly better user experience compared to the desktop version. It is highly rated, runs smoothly, and is better laid out, making it easier to navigate and use. The app also includes exclusive features like "Popular Same Game Parlay" and live streaming, which are not available on the desktop version.

4.40

Bet Slip Quality

The overall organization and accessibility of the bet slip on both Hard Rock Bet's desktop and mobile app versions is satisfactory but not outstanding. It's functional and covers the basics, aligning with the overall simplicity of the platform's design.

4.35

Live betting

Live betting is one of the standout features of Hard Rock Bet. It's well organized and includes main leagues as well as secondary championships with in-play markets. The stats display is particularly noted for its quality, aiding in making informed bets during games.

4.42

Mobile experience

The Hard Rock mobile app is highly rated, offering a smooth and efficient betting experience. It integrates both casino and sportsbook products and is available for both iOS and Android devices. The app layout is user-friendly and includes all the same sports and markets as the website, with the added advantage of supporting live betting.

4.65

Customer support

/5.0

How does this sportsbook handle customer issues? We're looking at response time, ease of filing support tickets, and more.

Ease of navigation

Key sections like Casino, Sports, Promos, Loyalty, Banking, FAQs, and more are easily accessible from the homepage. The left-hand sidebar contains quick links to various sports and betting options, while the right-hand side displays the bet slip. However, the desktop version does the basics without any extraordinary flair, which affects the score for ease of navigation.

4.35

Ease of Use

The Hard Rock mobile app offers a significantly better user experience compared to the desktop version. It is highly rated, runs smoothly, and is better laid out, making it easier to navigate and use. The app also includes exclusive features like "Popular Same Game Parlay" and live streaming, which are not available on the desktop version.

4.40

Bet Slip Quality

The overall organization and accessibility of the bet slip on both Hard Rock Bet's desktop and mobile app versions is satisfactory but not outstanding. It's functional and covers the basics, aligning with the overall simplicity of the platform's design.

4.35

Live betting

Live betting is one of the standout features of Hard Rock Bet. It's well organized and includes main leagues as well as secondary championships with in-play markets. The stats display is particularly noted for its quality, aiding in making informed bets during games.

4.42

Mobile experience

The Hard Rock mobile app is highly rated, offering a smooth and efficient betting experience. It integrates both casino and sportsbook products and is available for both iOS and Android devices. The app layout is user-friendly and includes all the same sports and markets as the website, with the added advantage of supporting live betting.

4.65

Sportsbook FAQ

Is Hard Rock Bet legal?
How old do I need to be to bet with Hard Rock Bet?
How do I sign up for Hard Rock Bet?
Does Hard Rock Bet have a mobile app?
What sports can I bet on with Hard Rock Bet?
What types of bets can I place with Hard Rock Bet?
Does Hard Rock Bet offer any bonuses or promotions?
What are the deposit and withdrawal options at Hard Rock Bet?
What other products does Hard Rock offer?
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Chief Innovation Officer

Damien Souness is a renowned sports expert in Australia, boasting over 15 years of industry experience. Currently serving as the Chief Innovation Officer at Cipher Sports Technology Group, Damien has held key roles at prestigious organizations such as the Formula 1 Australian Grand Prix, Racing.com, and the Melbourne Victory Football Club. Widely respected for his unwavering commitment and extensive knowledge, he has emerged as a highly regarded authority in the sports industry.

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