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Your internet connection dropping mid-spin is one of the most annoying things to happen when you just want to enjoy some casino-style games. So it’s understandable to want to know what happens if you suddenly disconnect mid-game.
Don’t worry, though. We’ll explain how sweepstakes casinos deal with a lost connection when you’re spinning on slots, how it works during live games, and how this affects your Gold Coins or Sweeps Coins balance after you come back online. We’ll also share what you can do to prevent any crashes or lags and how to stay connected.
At a sweepstakes casino, all games are run on dedicated servers, not locally on your phone or laptop. This means that you do need a stable internet connection to access and play each game. As such, if you encounter any lag or the connection drops mid-round, the game won’t actually stop. Yes, your page might crash, and you’ll need to reload it, but the overall outcome will still be determined and recorded on the server.
When you reconnect again and reopen the same game, the sweepstakes platform will usually show the results of that round and credit any virtual currency you might have won to your account balance. This means that you won’t actually lose any Gold Coins or Sweeps Coins received when your Wi-Fi drops out. Running games on external servers is standard across sweeps coin casinos and actually pretty similar to the way traditional casinos work as well.
Live games work slightly differently from slot titles because a live host is running the action on the table in real time. This is streamed to players from a professional studio, and you’ll need a solid internet connection to be able to follow the action. If you disconnect during a game of live blackjack, or a live game show, the game doesn’t pause and wait for you to rejoin.
The host will keep the action going during the round, and a default action will take place on your behalf until you manage to reconnect. For instance, if you disconnect during a game of live blackjack, your hand might be classed as “stand” while the game continues as normal.
Once you reconnect, you’ll see the outcome of the game round. If you happen to reconnect while the current round is still ongoing, you’ll usually be able to make your move. Keeping these mechanics in mind can be valuable when signing up with new sweepstakes casinos, especially as some of the live gaming mechanics may initially feel a little unfamiliar.
| Scenario | What usually happens | What you should do |
|---|---|---|
| Disconnected during a slot spin | Round completes on the server, and the result gets saved | Reopen the page to see what the outcome is |
| Disconnected during a live game round | Default action is applied; round continues Should you reconnect while the current round is still ongoing, you can continue to play | Check your balance after reconnecting |
Losing your connection mid-game can be stressful in the heat of the moment, but it doesn’t usually change the outcome. This is especially true when it comes to slots. These run on designated external servers, and the results are saved should you ever accidentally disconnect. So you can simply return to the game and view the outcome of your last round.
Granted, it’s a little trickier when it comes to live games, as the action does unfold in real time there. But even so, you’re not going to get kicked out of the game round, and you will be able to reconnect and rejoin whichever round is currently running.
If you’re still uncertain, make sure to contact customer support with the name of the game and the time you were disconnected. You can also tap on the links on this page for more information.
No. The round is processed on an external server, so any virtual currency you may have won will still be credited to your account after you reconnect to the game.
The round will be continued for the rest of the table, and a default choice is usually made for you. If you happen to reconnect while the current round is still in play, you should be able to continue with your play.
Refresh or reopen the game again, as sometimes the server can take a few moments to sync. If you still have issues, contact customer support with the game’s name and the time of the server disconnect.
Playing at online sportsbooks, real money casinos, and sweepstakes sites should always be safe and enjoyable. Keep control of your activity by following responsible gambling guidelines such as:
Decide on a budget you’re comfortable with and stick to it. Once it’s gone, stop playing.
Trying to recover losses often leads to overspending.
Avoid playing under the influence, or when angry, stressed, or tired.
Take breaks and ensure gambling doesn’t cut into time with family or friends.
Learn the rules, bet types, odds, and payouts before playing to avoid mistakes.
Make use of features like budget limits and self-exclusion.
If you or someone you know is struggling to gamble responsibly, these free, confidential resources can help:
To make sure you get accurate and helpful information, this guide has been edited by Ryan Leaver as part of our fact-checking process.
Disclaimer: All of the information on this site is for entertainment purposes only. We do NOT accept bets of any kind. The information we provide is accurate and trustworthy to help you make better decisions. When you click or tap on a link on Dimers that leads to a third-party website that we have a commercial arrangement with (such as an online sportsbook), we may earn referral fees. Dimers does not endorse or encourage illegal or irresponsible gambling in any form. Before placing any wagers with any betting site, you must check the online gambling regulations in your jurisdiction or state, as they do vary. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-MY-RESET or 1-800-GAMBLER.
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