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When you self-exclude from a social casino, you are taking a prolonged break. Self-exclusion is a strict responsible gaming tool that will lock you out of your account. Thus, you cannot redeem Sweeps Coins for prizes during this period.
While your account is frozen, you cannot conduct any activities. Therefore, it is a better idea to redeem Sweeps Coins prizes before you initiate a restriction. We have shared this guide to detail how self-exclusion works at social casinos. We will also unpack the correct process for redeeming SC for prizes before freezing your account.
Sweeps Coins prize redemptions and self-exclusion are two different features at sweepstakes casinos. We have detailed each below, and thereafter, we will unpack the correct process.
Sweeps Coins (SC) is considered the main virtual currency at social casinos. You use SC to play sweeps slots in promotional mode. SC winnings can be redeemed for real-world prizes once the terms are met.
FYI, you cannot make SC purchases. Don’t fret, though! You can score bonus SC with several rewards, such as daily login offers.
The table below details the three main requirements before redeeming an SC prize:
| Requirements | Details |
|---|---|
| Know Your Customer (KYC) verification | You must submit your proof of ID and address before your first SC prize redemption. |
| SC prize redemption playthrough | You must play through SC winnings a fixed number of times. |
| Minimum SC prize redemption limits | The minimum SC amount needed before redeeming your eligible SC for a gift card or cash prize. |
When you activate self-exclusion, you want to take a break from sweepstakes casinos. Self-exclusion is a type of responsible gaming tool. Social casinos take this action seriously and will be strict when it is activated.
In a nutshell, players generally use self-exclusion when they have trouble with overplaying casino-style games. Depending on the site you use, the restriction period varies. These can range from six months to a year. As noted, during this period, no activity is allowed on your account. So, you cannot log in, claim bonuses, or redeem SC for a cash prize.
Since no activity is allowed, you cannot redeem Sweeps Coins for prizes after self-excluding. Check the terms and conditions before locking your account. In some cases, you may forfeit your play amount balances when you lock your account.
In our experience, it is best to redeem your SC for prizes before self-excluding. This way, there will be no delays in the process. Once you have received your SC prize, you can then activate the freeze on your social casino account.
Don’t forget to comply with the three SC prize redemption rules we shared. Without compliance, you cannot redeem any SC for real prizes.
You should think of self-exclusion like a player getting injured. Once you are on the sidelines, you cannot step back onto the field until you are cleared. The same applies when you exclude yourself from sweepstakes casinos. Only once the restriction period is over will you gain access to your account. So, it makes sense to redeem SC for prizes before the exclusion takes place. Otherwise, you may forfeit your SC and your remaining play amount balances.
Always double-check the process with your social casino. Some brands may try to accommodate you to fast-track SC prize redemptions, provided the request was made before self-exclusion, even if there is a freeze on your account. You can also reach out to customer support to find out more about SC prize redemptions and your Sweeps Coins balance after self-exclusion.
Get more information about SC prize redemptions and self-exclusions by tapping the links on this page.
This is a practice where your account is frozen or locked. You cannot gain access until the fixed period is over.
Of course! When playing social casino games with Sweeps Coins, you can redeem eligible SC for prizes. You must submit your KYC documents (proof of ID and address) for verification. You must also play through SC winnings a set number of times, such as 1x. Finally, you must have a minimum number of SC in your virtual currency balance, such as 100 eligible SC for cash prizes.
Generally, you cannot. Remember, your account is locked, so you will not have any access. We recommend redeeming your SC for real prizes before you initiate the freeze on your account.
Playing at online sportsbooks, real money casinos, and sweepstakes sites should always be safe and enjoyable. Keep control of your activity by following responsible gambling guidelines such as:
Decide on a budget you’re comfortable with and stick to it. Once it’s gone, stop playing.
Trying to recover losses often leads to overspending.
Avoid playing under the influence, or when angry, stressed, or tired.
Take breaks and ensure gambling doesn’t cut into time with family or friends.
Learn the rules, bet types, odds, and payouts before playing to avoid mistakes.
Make use of features like budget limits and self-exclusion.
If you or someone you know is struggling to gamble responsibly, these free, confidential resources can help:
To make sure you get accurate and helpful information, this guide has been edited by Jason Bevilacqua as part of our fact-checking process.
Disclaimer: All of the information on this site is for entertainment purposes only. We do NOT accept bets of any kind. The information we provide is accurate and trustworthy to help you make better decisions. When you click or tap on a link on Dimers that leads to a third-party website that we have a commercial arrangement with (such as an online sportsbook), we may earn referral fees. Dimers does not endorse or encourage illegal or irresponsible gambling in any form. Before placing any wagers with any betting site, you must check the online gambling regulations in your jurisdiction or state, as they do vary. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-MY-RESET or 1-800-GAMBLER.
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