Welcome to my Smiles Casino review, where I’ll be talking you through the pros and cons of this awesome sweepstakes casino site – including a look at its huge welcome bonus worth 1,000,000 Gold Coins and 5 Smile Coins.
Launching in 2024, Smiles Casino is a new name on the sweepstakes gaming circuit. As such, I was eager to learn more about the origins of the site, along with the games, features, and service that it offers. Join me as I review this exciting new brand in-depth – from its performance and usability to its customer support and mobile experience.
As a fresh-out-the-box sweepstakes gaming outfit, Smiles Casino has its work cut out for it in attracting new players. A good job, then, that the brand has come out swinging with a massive welcome bonus, which puts 1,000,000 Gold Coins (GC) and 5 Smile Coins (SC) in the hands of all new players signing up for the site.
Trust me, this is a generous sign-up offer by any standard, so Smiles Casino is worth adding to your list of potential sweepstakes casinos based on its welcome promo alone. Moreover, it doesn’t require any deposit for you, so the coins that you get are completely FREE at this stage.
In addition to the no deposit bonus, you can also get free SCs on your first Gold Coins purchase. However, I should point out that this part of the bonus is optional.
Do note that you can’t access the site in Nevada, Michigan, Kentucky, Idaho, or Washington – just something to be aware of before you get too excited by the rewards on offer here.
It’s fair to say that Smiles Casino offers a no-frills sweepstakes gaming experience, which is no bad thing. Indeed, I think the site should go down a treat with beginners thanks to its simple, user-friendly interface, as well as its useful on-page guides that illustrate how different aspects of gameplay work. Sweepstakes casinos with a user-friendly interface and excellent usability are a player's dream. In my Funzpoints casino review, a lot was said on just how much usability impacts a social casino's reviews.
The branding is fun with a bright purple background and the golden logo - which isn't as gaudy as it sounds, I promise. I was also a huge fan of the seasonal adjustments to the design. For example, during Halloween, they add bats, pumpkins, and a full moon to the logo, and during Christmas, the whole interfaced gets a festive makeover.
First impressions, then, are good, and get even better when you step into the Smiles Casino games library, which features above-average categorization. This well-organized library is a significant advantage, especially when compared to some sweepstakes casinos that offer a limited selection of games, as noted in my Big Fish casino review. Registering for the site is also a very pain-free process, with the option to do so in just a few taps via Facebook or Google if you’re so inclined.
The games themselves loaded quickly and performed well in my experience. If you aren't used a browser that's best optimized for the slot that you're playing, a popup will appear advising you which ones are best to switch to so you can make the adjustment.
Don’t be alarmed by the fact that Smiles Casino doesn’t offer a mobile app. The site works seamlessly on mobile browsers like Google Chrome and Safari, with no obvious differences or omissions to note between the desktop and smartphone versions.
When carrying out research ahead of my Smiles Casino review, I had a great time testing the site on mobile. You can register, claim the welcome bonus, and enjoy the full games library directly from your smartphone, so I never felt any need to boot up the old PC to integrate with a specific area of the platform.
The fact that you can only use the mobile site also has the added advantage that you don't have to download and install any additional software onto your smartphone or tablet. If you're like me and your phone memory is precious real estate, this is hugely beneficial.
If you want to bolster your stockpile of Gold Coins and grab bonus Smile Coins while you’re at it, you may wish to take a peek in the official Smiles Casino coin store. Here, you can purchase a range of optional Gold Coin bundles using online banking (including Apple Pay and Google Pay) or a credit/debit card, with some eye-catching packages available – all of which include a small allocation of bonus Smile Coins (SC).
I should stress at this point that purchases at Smiles Casino are 100% optional. And with multiple ways to pick up free coins on the site, many players may opt to access the free version only.
Here’s how you can make a purchase:
I hate to say it, but the customer service at Smiles Casino could be better. There’s no live chat function or phone number here, with users instead limited to a basic request system.
This was my first real disappointment when testing Smiles Casino. But the site’s saving grace is its Zendesk-powered FAQs hub, which does answer pretty much every question that I had as a new user. As such, it’s unlikely that you’ll need to contact the brand directly, and even if you do, the ticket-style system is at least reliable and offers a reasonably prompt response time.
Although I feel that the customer service could improve, the brand's social media game is on point. As well as proving you with info about special offers and no-cost FREE SC giveaways, the social media accounts also provide you with another way to engage with the social casino.
Currently, you can find them on these platforms:
As ever with a brand-new sweepstakes casino, I was eager to learn about the origins of Smiles Casino, as this can tell you a lot about how safe, secure, and responsible of a brand it is.
In the case of Smiles, I was happy with what I discovered. The site is owned and operated by 10 Ten Gaming LLC, a parent company based in Wilmington, Delaware; it’s always nice finding a homegrown US site.
There are also some neat responsible gameplay features that caught my eye, including session-length reminders, play time limits, and take-a-break prompts. This suggests that Smiles Casino takes the wellbeing of its players seriously – something that gets a big thumbs up from me.
If you're coming here from a "traditional" online casino background, I should point out that sweepstakes casino work differnetly. As they are not gambling sites, they do not required a license in each state in the same way that real money online casinos and sportsbooks do.
On top of all that, the site is properly encrypted and uses the latest technology, including SSL and HTTPS. Moreover, I read over the T&Cs, Sweeps Rules, and Privacy Policy and was happy with the contents of all documents.
Compared to many other sweepstakes casinos, Smiles Casino is still in its infancy, so I can’t judge it too harshly on the omission of some key features. For example, there’s no VIP loyalty program here, which may be a bitter pill for returning users to swallow. My only hope is that 10 Ten Gaming has the foresight to add one in the future.
The good news is that there are other ways to collect free coins and other rewards as a repeat Smiles Casino player, including an excellent Daily Login Bonus that grants you a small allocation of Gold Coins and Smile Coins every 24 hours. Be sure to follow the brand on its socials, too, where you can expect regular bonus drops and exclusive competitions.
Here is a quick summary of the bonuses and promotions that I found for all existing account holders at this sweepstakes casino:
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I was relatively impressed by the scale of the games library on offer at Smiles Casino, particularly given the fact that the site has only been around for a matter of months. Players can cherrypick from over 100 quality slots, with some nice categorization options to help you find the titles that are best suited to your gameplay style. Unlike some other sweepstakes casinos, such as Funrize, which offers limited games library as highlighted in my Funrize casino review, Smiles Casino stands out as a true gold mine. Its extensive selection of games sets it apart and enhances the overall gaming experience.
Most of Smiles Casino’s games come courtesy of esteemed software developers Relax Gaming and GameHub, so you can expect titles like Money Train 4 and Sultan Spins. I will say that there are no table games on offer here, so you may wish to look elsewhere if you’re a fan of roulette, blackjack, and similar.
I’m pleased to say that Smiles Casino has kept things simple with its virtual gameplay coins, which include Gold Coins (GC) and Smile Coins (SC). These tokens should be pretty familiar to those who’ve used sweepstakes casinos in the past, with the only real difference being that Smiles Casino has named its sweepstakes tokens “Smile Coins”.
Of course, since they’re redeemable for real prizes, Smile Coins are the tokens that players may be most interested in. Note that you’ll need to collect 100 SC before you can exchange them for a prize, and you must satisfy a 1x playthrough requirement too.
It’s all smiles at the end of my Smiles Casino review, with the brand offering a fun-filled experience that I think beginner players in particular will appreciate. Sure, the site’s customer support options could be better, and I would love to see a VIP rewards program added in the future. But if you’re in the market for a new sweepstakes casino with a massive welcome bonus, this brand is definitely worth considering.