Welcome offer - 7,500 GC + 2.5 SC + 150% extra coins
As per usual, I’ll start my Scratchful review by taking a look at the welcome offers available. Like most online sweepstakes casinos in the US in 2025, there are two bonuses that you can claim here.
Firstly, you can get free coins with no purchase when you register a new account. After that, you can optionally grab 150% extra coins the first time that you make an on-site Gold Coin purchase.
Here is a quick summary of what you can get:
| Welcome offer | What you get |
Usability, look, and feel - A functional but plain website
This website has a plain white background with occasional splashes of white and red branding, which is pretty plain but at least not offensive to the eyes. In terms of layout, the games are in the middle, there’s a neat menu bar to the side and you can access your coin balance and account profile in the top right-hand corner.
The games load in decent time and worked sufficiently in my experience without presenting me with the “WOW” factor at any point. Still, the site and the games do their job well and you should find it easy enough to get to grips with how things work here, even if this is your first time using a sweepstakes casino website.
Scratchful review for mobile users - App for Android; mobile site for iOS
If you are an Android user, there is an official app for this brand that you can download from the Google Play store or directly from the website. I found the app to be perfectly fine, however, it doesn’t really have many features to differentiate it from the mobile-optimized website.
This is something that appears to be reflected by other app users. Based on 100+ user reviews, the app has a 3.5-star rating, which is alright but puts it a level or two below that top-tier category.
If you’re an iOS (Apple) user, I found that the best way to play on mobile is through the optimized website, which worked perfectly fine in my Safari browser. However, given the Apple dominance of the US market, I think that the lack of an iOS app is a small (but no dealbreaking) setback for this brand.
![Scratchful casino jackpot]()
Scratchful casino jackpot
![Scratchful casino mobile]()
Play anywhere on Scratchful casino mobile
Payments - Purchases and redemptions
For those of you yet unaware, I should begin this section of my Scratchful review by pointing out that you don’t need to spend money to play on this site, or any other US online social casino. However, if you want to, you can optionally purchase Gold Coins on the site using your Visa or Mastercard credit/debit card.
Prices start at just $1.99 and range up to $9.99, and remember that you can get 150% extra on your first GC purchase. Moreover, look out for promotional packs that come with free Sweepstakes Coins (SC) on the side.
Prize redemptions
On the subject of Sweepstakes Coins (SC), you can redeem these ones for prizes if you win. Prizes are paid to your bank account at the rate of 1 SC = 1 USD and you need a minimum of 50 eligible SC to redeem.
To make your SC redeemable, you need to either play through them at least once on eligible games or win them directly from gameplay.
Customer support - Help center & request forms
If you run into any problems when playing here, I found two ways to help resolve them:
- Help Center:
This is a standard FAQ section where you can either search for your issue by category or type a keyword into the search bar to find relevant troubleshooting articles. I was able to resolve most basic issues here.
- Submit a request:
If you cannot resolve your issue in the help center, you can submit an online request leaving your name and email. Response times weren’t always the quickest here, but the level of help was adequate at least.
Social media
In addition to the conventional customer service channels, I also found and followed Scratchful accounts on these social media platforms:
- Facebook
- Instagram
- Twitter (X)
| Customer Service |
 |
| Available Languages: |
English
|
| Email: |
support@scratchful.com
|
| Telephone: |
+1 (424) 842-4652
|
License and security - Everything is above board
While it doesn’t have any standout security features, the site is at least properly encrypted and transactions are definitely safe. From a legal standpoint, the operator has the right documents to comply with US sweepstakes and social gaming regulations.
You need to be over 18 to play here and there are a few more restricted states for this brand than you will find on most US social casino websites.
Restricted states
- Alabama
- Delaware
- Georgia
- Idaho
- Kentucky
- Louisiana
- Michigan
- Montana
- Nevada
- Washington
Rewards and loyalty program - Existing player promos
I was slightly disappointed to discover that there isn’t a proper rewards and/or loyalty/VIP program for players. However, there are some promotions and ways to get free SCs for all existing players.
Below I have listed all of the regular running promos that I found:
- Daily reload:
You can get free GC + SC for signing into your account every 24 hours.
- Purchase promotions:
Get free SC when you buy especially marked promotional GC bundles.
- Refer-a-friend bonus:
Get free rewards when you refer a friend to Scratchful and they successfully register and make a purchase.
- Daily prize drops & weekly tournaments:
Over 600m GC in prize pools to be won every single week.
- Scratchful Jackpots:
You can hit this big prize at random on any of the scratch-offs or casino-style games on the site
- No-cost giveaways:
Enter on social media (Facebook, Instagram, or X/Twitter) for the chance to win free SC.
- Mail-in request:
Send a handwritten request by post to receive some free SCs.
The bulk of the games lobby here is exactly the same as just about every other US online sweepstakes casino. That is to say, you have an ample selection of slots from the usual software providers, including Pragmatic Play, 3Oaks, and Habanero etc.
The only thing that makes this site a bit different from others is the selection of scratch-off games, for which the brand is named. These provide a different type of amusement for a few minutes, but I imagine that the slots are still what keep most players busy.
All games on the site have a jackpot feature, which provides you with the potential to land a big win. However, I should point out that the odds and probability of you landing one of these jackpots are pretty low, so manage your expectations accordingly.
There are two virtual currencies that you can use to play casino-style games and scratch-offs on the website or app:
Gold Coins (GC) have no real-world value and can be used to play games for fun with no redemption. You can collect free GCs through promotions and optionally purchase them in bundles with your credit/debit card.
Sweepstakes Coins (SC) can be redeemed for real money prizes if you play through them and win. You cannot purchase SCs and instead can only collect them through the welcome offers and other promotions that I listed earlier in the article.
Overall, I thought that this sweepstakes casino was fine, but I definitely wasn’t overawed. The site design is basic, the selection of games is decent, and the virtual currency system works much the same as every other online sweepstakes casino in the US. The scratch-offs are the only games you can play here that you won’t find elsewhere.