Receive a 5,000 Gold Coins sign-up bonus plus special new-player Gold Coin package offers
Let’s start off this PeakPlay review by taking a look at its bonuses and promotions. If you’re like me then, a sweepstakes casino’s bonus and promotion offers are one of the top factors to consider before joining a sweepstakes casino.
As you may already know, sweepstakes casinos operate on the “no purchase necessary” policy. This means players mainly play games for free with the option of purchasing additional Gold Coins. And how do players play games for free? Using the free Gold Coins and Sweepstakes Coins they receive from bonuses and promotions. So, if you think about it, the more bonuses and promotions available at sweepstakes casino sites, the more free GC and SC you’ll receive.
PeakPlay has some pretty decent bonuses, to say the least. New players joining this sweepstakes casino receive 5,000 Gold Coins as a welcome bonus. Now, I honestly would have loved for this operator to include free Sweeps Coins as part of the welcome bonus.
In addition to the sign-up bonus, PeakPlay also has three Gold Coin package offers for new players, dubbed the Grand opening BOGO packages. These special Gold Coin packages offer a 100% boost on the GC and free SC in these packages. These GC packages include:
- 80,000 GC and 40 free SC at $19.99
- 200,000 GC and 100 free SC at $49.99
- 400,000 GC and 200 free SC at $99.99
A minimalist website design for easy navigation
The next thing I’ll be discussing in this PeakPlay review is its website’s usability, look, and feel.
I don't know about you, but I always check out a sweepstakes casino’s website and rate its usability and overall aesthetics before joining. Let’s start with the PeakPlay website’s aesthetics.
It seems like this brand really went with the “less is more” mantra when it comes to its website’s design. There’s not a lot going on with the site’s aesthetics. PeakPlay decided to go with black and navy blue theme, which is okay.
As for functionality, PeakPlay has done quite a commendable job. The website is well-arranged, with its features, like the game collection and bonus offers nicely arranged in the lobby section, which makes navigation easy.
No app yet but its website works well on smartphones
PeakPlay is yet to have an app. However, its website is mobile-friendly. I accessed the website using my smartphone and I liked that it was easily visible. There are some sweepstakes casinos that claim to be mobile-friendly, but its contents aren’t easily visible unless one changes the site to desktop mode.
The website also loads easily and its features, especially its games also load without any more hitches.
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Play at PeakPlay from anywhere using your phone
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Seamless gaming on the PeakPlay mobile-optimized site
A decent selection of payment methods
As you already know, playing at PeakPlay sweepstakes casino is mostly free. However, if you opt to have extra Gold Coins you can purchase the available Gold Coin packages on this sweepstakes site, which requires payment methods. Redeeming Sweeps Coins winnings for cash prizes also requires payment methods.
The payment options available at PeakPlay are as much as what I’ve seen at other sweepstakes casinos, but they’re okay. Currently, you can purchase Gold Coin packages and redeem eligible Sweeps Coins via online bank transfers, Visa, or Mastercard debit/credit cards.
I tried all the payment methods and it took at least 3 business days for my transactions to process. I hope this brand can consider adding more payment options with faster transaction timeframes, like E-wallets such as PayPal, Skrill, and Neteller.
A good selection of customer support options
Many players don’t realize it, but a sweepstakes casino’s customer support plays a key role in the site’s overall quality. Here’s the thing, players are bound to have questions about the sweepstakes casino they’re playing at. So, these operators ought to have top-notch quality customer service to properly cater to player’s queries and concerns.
Now, what makes a top-tier quality customer service? First, it’s having several customer support options. PeakPlay currently has a live chat feature, an email address, and a phone number that players can use to forward their queries and concerns, which is pretty good.
Another aspect that defines the quality of a sweepstakes casino’s customer service, is the response timeframe. I gave the customer support options a try, and I got a response almost immediately when I used the chat support feature. It took a while to get a response via phone number, and it took about 2 days to get a response via email.
It’s a question many people ask, not just about PeakPlay but other sweepstakes casinos as well. So, is PeakPlay legit? Without a doubt. This sweepstakes casino has the go-ahead to operate in 42 states across the US states.
PeakPlay has also done quite well when it comes to its site’s security. This brand has employed various security features such as the SSL encryption to protect your identity and the information you share on the site. PeakPlay also ensures players complete the KYC verification process before redeeming Sweeps Coins for prizes.
No VIP loyalty program yet
PeakPlay currently has no VIP loyalty program, which is a norm at many sweepstakes casinos. However, since this is a new sweepstakes casino, this operator may launch one in the future.
There aren’t any other promotions on this sweepstakes casino site, which is a bit of a downer. But again, I anticipate that there will be more offers soon.
PeakPlay doesn’t have the most extensive casino game collection. The site currently has about 30+ slot games. Once again, this is a new sweepstakes casino so, this operator may add more games in the future. But, if I were to choose, I would love for this operator to add more slot titles, and other casino game options, like live dealer table games, instant-win games, and scratch card games.
As you already know, PeakPlay has two virtual currencies, that is, Gold Coins and Sweeps Coins that players use to play games. Let’s take a closer look at them, shall we?
Gold Coins
Gold Coins are the primary currency players use to play games at PeakPlay. While this operator offers free Gold Coins through its bonus offers, you can purchase the available Gold Coin packages if you want more GC. Again, this is always optional. Gold Coins are only meant for playing games and have no monetary value.
Sweepstakes Coins
Sweepstakes Coins are the second currency players at PeakPlay use to play games. Unlike Gold Coins, Sweeps Coins cannot be purchased. Instead, they’re offered for free through the bonuses on the site, and as add-on when you purchase Gold Coin packages.
In addition to playing games, Sweepstakes Coins can also be redeemed for cash prizes. However, keep in mind that it’s only the Sweepstakes Coins you’ve won through gameplay that you can redeem the real money prizes.
PeakPlay also has a minimum SC redemption limit. So, you need to have at least 50 eligible Sweeps Coins to be able to redeem them for prizes.
It’s good that PeakPlay has a number of slot games for players to play. However, you can agree that this is a much smaller number of games compared to other sweepstakes casinos. But again, PeakPlay was just launched the other day, so there may be more games at this sweepstakes casino in the future.