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Golden Hearts Games’ promise to donate 1% of coin sale proceeds to charity was noble enough to attract my attention. Curious about what else the social casino is up to, I started researching the platform, hence this Golden Hearts Games review.

With a 250,000 GC + 500 SC welcome bonus, an intuitive interface, and responsive customer service, Golden Hearts Games sweepstakes casino is easily one of the best social casinos I've played at. In this review, I'll explore all aspects of Golden Hearts Games, from the bonuses to the customer service to see how well it delivers on its promises.

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Golden Hearts Games Social Casino Facts
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Payment Methods
PayPal
ACH
Direct Debit
Company
Founded
Website
Available Languages
EN
Customer Support
Email
Phone
Dimers Score
4.4/5
Payment Provider Safety Approval rate
PayPal very high High
ACH high
Direct Debit very high

Generous welcome bonus and exciting offers for existing players

Golden Hearts Games has a generous no-deposit welcome bonus of 250,000 Gold Coins and 500 Sweeps Coins for new players. The entire package is unlike what I've seen at any other social gaming platform. While a 250,000 Gold Coins welcome offer is almost common in social casinos, Golden Hearts Games is the first-ever sweepstakes gaming site where I received up to 500 Sweeps Coins in a no-deposit bonus.

Golden Hearts Games
Social Casino Welcome Bonus
250,000 Gold Coins + 500 FREE Sweeps Coins
T&Cs apply, 18+
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Golden Hearts Games
Social Casino Daily Bonus
Daily Bonus Wheel
T&Cs apply, 18+
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The welcome offer is one of the easiest social casino bonuses I’ve ever claimed. I simply had to sign up using the available promo code to get the incentive. The welcome bonus wasn’t the only promotion I found at Golden Hearts Games. I also came across a first-purchase bonus, offering 6,250 Sweeps Coins when you buy 650,000 Gold Coins. However, coin purchase is optional at GHG as the social gaming platform offers numerous avenues for players to get free coins.

You can also get a 5,000 Sweeps Coins bonus each time you invite a friend to register on the platform through your referral link. There are no VIP or loyalty programs here, but who needs them when you can get 5,000 Sweeps Coins per invite?

Furthermore, Golden Hearts Games offers a daily reload bonus to ensure all players can keep competing in games even after running out of coins from the welcome bonus. Unlike what I've seen at other casinos, Golden Hearts Games doesn't have a fixed daily reload bonus for all users.

Also, the specific amount of GC and SC you'll receive changes everyday, but at least, there's a guarantee you'll get a free daily drop.
Is Golden Hearts Games available in your state?

Golden Hearts Games is available in most states in the US. However, to confirm if the sweepstakes site is accessible in your location, check this comprehensive table.

How does the Golden Hearts Games sweeps bonus compare against the rest?

 

Golden Hearts Games
Promotion
Buy Golden Hearts Games Gold Coins
Golden Hearts Games Gold Coins
$10 = 650,000 GC
S
+ 6250 Free Sweeps Coins
Golden Hearts Games Gold Coins
$25 = 1,750,000 GC
S
+ 15625 Free Sweeps Coins
Golden Hearts Games Gold Coins
$50 = 4,000,000 GC
S
+ 37500 Free Sweeps Coins
Golden Hearts Games Gold Coins
$100 = 10,000,000 GC
S
+ 100000 Free Sweeps Coins
Golden Hearts Games Gold Coins
$30 = 2,250,000 GC
See all Packages on goldenheartsgames.com

Classic, simple, and intuitive design

I praised Chanced’s beautiful interface in my Chanced review, but Golden Hearts Games falls slightly short of this high bar. Make no mistake; the social casino’s interface looks great and easily navigable, but its simple blue and white color palette and flat looks give it a somewhat 90s vibe.

I’m a fan of the easy-to-find Sign In and Join Now buttons on the social casino website, and the grid list of casino games even before you sign up is a feature I didn’t know I needed.

I also noticed how the website interface’s relatively simple look translated into a quick-loading experience as I navigated the social casino’s pages. Despite not utilizing many modern design standards, navigating the website’s interface remained one of my favorite activities throughout this Golden Hearts Games review, as I never had to wait for more than two seconds for a page to load.

As expected, scrolling to the bottom of the page reveals the usual links to essential pages, including Golden Hearts Games’ Terms and Conditions page and Privacy Policy. There’s also a “Contact Support” page for sending an email to the social casino.

Buying coin packages on Golden Hearts Games is also as easy as it gets. I only had to click on the Gold Coins icon on the top right side of the screen to access the available packages and payment options. The social casino also makes it ridiculously easy to find and modify your personal information from the Accounts page, giving no room for complaints about its usability.

Golden Hearts Games

No Golden Hearts Games app, but responsive mobile site

Golden Hearts Games doesn't have an app for either Android or iOS, so I had to use the mobile web interface when accessing the platform from a phone. As expected, the mobile site feels like a miniature version of the full desktop experience. Buttons are slightly bigger and easier to tap, banners are smaller to fit the interface, and the overall color palette remains largely the same.

Most importantly, I was able to play most of the Vegas-style casino games from my mobile phone. I had to play most of the games in portrait mode, but it didn’t feel like I was missing anything. While I expected some of the games to feel somewhat cramped on the smartphone screen, they didn’t.

In summary, the absence of a mobile app doesn’t detract from the memorable gaming experience you’ll get at Golden Hearts Games, as I was able to explore the social casino’s offerings with my smartphone.

Multiple secure payment methods

Golden Hearts Games

As a social casino, you don’t have to make an initial payment to play at Golden Hearts Games. However, if you ever have to buy an optional Gold Coin package, Golden Hearts Games has several payment methods for swift and secure transactions. At the moment, the platform only accepts payments made through Visa, MasterCard, Discover, and American Express credit and debit cards.

Note that you can exchange your Sweeps Coins for real prizes when you accumulate enough to meet the minimum redemption threshold, as outlined in the social casino’s terms. While I didn’t accumulate enough SC to initiate a redemption, you can exchange your Sweeps Coins for real prizes at the rate of $1 for every 500 SC. You also need to have at least 25,000 Sweeps Coins to send in a redemption request.

I also discovered that Sweeps Coins are of two types at Golden Hearts Games: unplayed and redeemable. The former has no monetary value and can’t be redeemed for real prizes, while the latter is what you can exchange for prizes. Most of the SC you receive from bonuses and promotions on Golden Hearts Games are unplayed, but you can convert unplayed SC to redeemable by playing through them once.

PayPal
ACH
Direct Debit

Responsive customer support but no live chat

Golden Hearts Games’ customer service was the only section of the social casino with significant room for improvement. While I praised Funrize’s responsive live chat feature in my Funrize review, I couldn’t find a similar option during this Golden Hearts Games review.

If you ever need to get in touch with a representative from the social casino, you’re stuck with sending an email or submitting a message through the Contact Support page, which ultimately forwards it to the same support email.

The only alternative is writing to Golden Hearts Games Inc. headquarters in Boston, MA 02112, PO. Box 121230. While the social casino tends to respond relatively quickly to email inquiries, I’d appreciate a live chat option on the website for instant 24/7 support. The closest thing Golden Hearts Games has to that is the Frequently Asked Questions page, which you can find by clicking the Help button on the Contact Us page.

Customer Service Golden Hearts Games
Available Languages: English
Email: support@goldenheartsgames.com
Telephone: 410-961-3170

Golden Hearts Games is legit and secure

Golden Hearts Games

Having that assurance of a secure experience when playing at a social casino is non-negotiable, and Golden Hearts Games thankfully does enough to make me feel secure while using the platform. For one, the social casino is owned and operated by Golden Hearts Games Inc, a legitimate social casino brand in the United State.

The payment methods for coin pack purchases on Golden Hearts Games are all secure, card-based channels. Also, the platform uses an SSL certificate to protect users’ financial and personal information. GHG also only features games from trusted providers.

No VIP rewards, but a generous referral bonus

Golden Hearts Games has no rewards or loyalty program, but I was able to get some extra free coins, thanks to the social casino’s generous refer-a-friend program. This program works like the one I covered in my Moonspin review. Once you sign up at Golden Hearts Games, you can head over to the “Refer-a-Friend” page to get a unique invite link. If a friend signs up using the invite link and makes a non-mandatory Gold Coin purchase worth at least $10, you’ll get 5,000 Sweeps Coins.

There’s no limit to how many friends you can invite through this program, but creating dud accounts to take undue advantage of the offer isn’t allowed on the Golden Hearts Games platform.

It’s essential to note that the Sweeps Coins you get from inviting friends through the Refer-a-Friend program are unplayed. So, you need to play them through at least once to redeem them for real prizes. I also discovered Golden Hearts Games only allows up to two accounts per ‘household’. Anything more, and all the accounts risk an outright ban from the platform.

Games

Golden Hearts Games doesn't have the most extensive game selection, as I only counted about 50 games on the site. On the bright side, the games cover a wide range of categories, ranging from slots to blackjack, video poker, and scratch games.

With titles like Fishing Reels Unlocked from NetGaming, Bamboo Wilds from Booming Games, and Skulls Gone Wild by Parimatch, it's pretty clear that the Golden Hearts Games sources its games from a pretty diverse range of providers.

Thanks to the diverse game selections, I never got bored playing the available games during my Golden Hearts Games sweepstakes casino review, despite the game lobby’s relative scantiness.

Coins

Like many other social casinos, Golden Hearts Games uses a dual currency system of Gold Coins and Sweeps Coins for gameplay. The former has no monetary value and is only useful for entering social casino-style games, while the latter lets you enter sweepstakes, similar to how Fortune Coins work at Fortune Coins Social Casino.

While you can exchange your SC for real prizes after meeting the minimum redemption threshold, note that the sweepstakes gaming platform categorizes its SC as unplayed and redeemable. ‘Unplayed’ SC can't be exchanged for prizes, but the ‘redeemable’ version can. To exchange your “redeemable” Sweeps Coins for real prizes, you'll need a minimum of 25,000 SC for gift card or 50,000 SC for redemption via PayPal, Direct Deposit, Paper Check.

You can get Gold Coins through the welcome bonus, daily reloads, or by buying Gold Coin packages. On the other hand, Sweeps Coins are only available for free through the welcome offer, reload, and coin pack purchase bonuses. Also, your prizes from games will always come in the form of your entry currency, whether Sweeps Coins or Gold Coins.

Golden Hearts Games also has an Alternative Method of Entry (AMOE) option for requesting complementary Sweeps Coins. When you mail a 3x5 inch card with your first name, last name, email address, and phone number to Golden Hearts Games, you can get a response with a unique redemption code to unlock 3,000 free unplayed Sweeps Coins.

Conclusion

Golden Hearts Games offers a world-class social casino experience with a wide variety of exciting games, a difficult-to-ignore welcome bonus, and one of the most generous Refer-a-Friend reward offers I've ever seen. If I could change something about Golden Hearts Games, I'd add a live chat and probably a mobile app, but given the highly responsive email-based support and user-friendly mobile site, neither change is a burning need.

For social gamers looking for a platform with a wide variety of games and a generous bonus, there's almost no plausible reason to skip Golden Hearts Games.

Golden Hearts Games
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