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While playing at online casinos can be fun, it can also sometimes prove problematic. When this might be the case, it’s a good time to look at safer gambling tools, which include cooling off options, as well as self-exclusion.
This article looks at how the two work, the differences between them, and some of the other safer gambling options which are potentially available to players. This is a really important aspect of online casino play. You (hopefully) wouldn’t drive a car without wearing a seatbelt, and you also shouldn’t play at a casino without knowing the safety features.
There’s a common misconception that safer gambling tools are only for problem gamblers, but that simply isn’t the case. These tools can be hugely useful to a wide range of people, including:
Players who want to take a break and focus on work or a social activity
Players who are saving money and want to avoid temptation
Players who are trying to get a mortgage and don’t want any casino transactions on their bank statements
Players who are concerned about their gambling
Simply put, tools like cooling-off or self-exclusion could come in handy for literally any online casino player.
Both of these safer gambling tools are widely available, including at new online casinos.
Each of them allows the players using them to take a break from the online casino in question by restricting access to the website for a designated period of time. The key difference is the amount of time that this break lasts for.
The cooling-off tool is a shorter-term break, which could be anything from 1 hour to a day, a week or even a month.
The self-exclusion tool offers options like six months, one year, three years, five years, or even permanent self-exclusion.
By using either of these tools, you will put in place a restriction that cannot be lifted, even if you contact the casino’s customer service team. You will be unable to play any of the games on their site, regardless of whether you log in on desktop, mobile or via a VPN.
The exact safer gambling tools vary depending on the operator in question, but there are lots of different options available, especially at the top casinos online. Here are some of them:
| Safer gambling tool | How it works |
|---|---|
| Deposit limit | Limits the amount of money you can deposit to an online casino in a set period of time |
| Loss limit | Limits the amount of money you can lose at an online casino in a set period of time |
| Product restrictions | If an operator has multiple products, such as casino, bingo and sportsbook, you can sometimes self-restrict from specific products |
| Scheduled breaks | Similar to cooling off periods, some online casinos allow you to restrict your access to the platform at certain times. For example, you may be going to a party, so you decide to restrict access between 18:00 and 06:00. |
Both the cooling off and self-exclusion tools are extremely useful and important safety features that all legitimate online casinos should have.
On the face of it, they’re quite similar, with both resulting in enforced breaks. However, the key difference is how long these breaks last, with the self-exclusion periods longer and, in some cases, indefinite.
This depends entirely on you. The cooling off tool is most helpful for players who are happy with their gambling but would like a short break for whatever reason. Self-exclusion is more geared towards those who have concerns about their gambling or who may even want to quit altogether.
No, permanent self-exclusion can never be lifted, even if you contact the customer service team of the online casino you’re playing in.
Generally speaking, if you have multiple online casino accounts, you will need to implement restrictions at each one individually. However, if multiple brands are owned by the same company, a restriction implemented with one of them will likely apply to the others as well.
Playing at online sportsbooks, real money casinos, and sweepstakes sites should always be safe and enjoyable. Keep control of your activity by following responsible gambling guidelines such as:
Decide on a budget you’re comfortable with and stick to it. Once it’s gone, stop playing.
Trying to recover losses often leads to overspending.
Avoid playing under the influence, or when angry, stressed, or tired.
Take breaks and ensure gambling doesn’t cut into time with family or friends.
Learn the rules, bet types, odds, and payouts before playing to avoid mistakes.
Make use of features like budget limits and self-exclusion.
If you or someone you know is struggling to gamble responsibly, these free, confidential resources can help:
To make sure you get accurate and helpful information, this guide has been edited by Ryan Leaver as part of our fact-checking process.





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