A basic Ruby Sweeps bonus review
New players will get a small welcome bonus of 10,000 Gold Coins and 10 Emeralds (equivalent to Sweepstakes Coins). You have to sign up using verifiable details, and the coins will automatically appear in your account. There’s no need to purchase any GC package to claim this bonus. Still, many social casinos offer double the welcome offer.
Beyond the sign-up offer, another welcome bonus is also attached to your first GC bundle purchase and it basically doubles the amount of GCs and Emeralds you will get. Other Ruby Sweeps bonuses, such as daily reloads (courtesy of the Daily Spin Wheel game) and slot contests are also available.
Nonetheless, bonus Terms and Conditions apply to Ruby Sweeps bonuses. For instance, the playthrough requirement applies to all bonuses (except mentioned otherwise) and it’s essentially the total amount you have to play with your bonus Emeralds before you can redeem prizes. Besides that, I learned that only gamers at least 21 years old can sign up during my Ruby Sweeps review. However, the terms and conditions attached to bonuses at Ruby Sweeps are muddled and unclear. I wouldn’t recommend claiming any bonus offer with unclear terms.
Ruby Sweeps’ usability, look, & feel
The social casino’s colors are chosen with readability in mind, so texts are easy enough to read. I also discovered a rudimentary layout with a sidebar for finding games, bonuses, or the redemption page from the lobby. Still, I prefer a bottom navigation bar because the sidebar is far to reach.
Moving forward, I experienced some lag in gameplay and slow loading times during my time with Ruby Sweeps. Also, titles aren’t that crisp even though the website feels modern on the surface.
Signing up is a breeze; at the least
You can sign up at Ruby Sweeps using the steps below.
- Visit Ruby Sweeps and provide details like your password and email.
- Now, agree to the Terms and Conditions to complete your registration.
Ruby Sweeps review: mobile app & site overview
There’s no mobile app at Ruby Sweeps and I felt its absence because the site doesn’t run as smoothly on iPhones and Androids like its rivals. For what it’s worth, the mobile site shares the same game library with desktops, so you can still switch between your devices.
Games are mobile-friendly so they resize to fit your screen without much drop in quality compared to playing on my laptop. So, besides the lack of screen real estate and occasional stutters, they offer similar sweepstakes casino experiences. If Ruby Sweeps ever adds a mobile app to the App Store, Dimers will update this review to reflect its new feature.
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Ruby Sweeps welcome promo
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Play at Ruby Sweeps using any device
Secure GC bundle purchases
You can also purchase Gold Coin bundles using credit and debit cards (Mastercard, Visa, American Express, etc); new players can claim a 100% welcome bonus. Terms and Conditions apply to this offer, so the small print is always worth checking out, especially as it’s subject to changes from the operator. Nonetheless, social casino rivals provide a more robust collection of purchase options that include Apple Pay and PayPal. To the social casino’s credit, GC package purchases are processed in minutes.
A one-time KYC check is required for prize redemptions
You can’t play for real funds but can redeem Emeralds for currency prizes to your account. Still, players must complete a KYC check before trading in their Emeralds. The KYC test is usually processed within 72 hours and requires a government-issued ID and the latest bank account statement. That’s slow compared to competitors who verify accounts within 24 hours. Prize redemptions during my Ruby Sweeps review were also processed within 72 hours, although there have been some reports of players not receiving their prize, which is more than a little concerning.
Quick live chat and email customer support
Ruby Sweeps provides two support options only: email and live chat. Live chat isn’t available 24/7; only Sundays to Wednesdays, from 2:30 p.m. to 9 p.m. CST/CDT. On Thursdays, it’s available until 11 p.m.
The support agents are knowledgeable about sweepstakes casino services but aren’t the quickest to resolve issues. There’s also the help page, which is essentially a FAQ section where you can learn about redemptions, bonuses, and other services. Still, there are many social casinos out there with 24/7 customer support.
Ruby Sweeps’ licensing, security, and responsible gaming tools
Security is basic at Ruby Sweeps social casino. The site’s digital and physical security measures include SSL encryption software, which secures the connection between your browser and the operator. So, sensitive details and the documents you uploaded during the KYC check are secure for the most part.
Sweepstakes casinos like Ruby Sweeps operate based on sweepstakes regulations across different states because they don’t offer real-currency gaming. Instead, the games are free because you play with two virtual currencies: Gold Coins and Emeralds. Only Gold Coins can be purchased, while Emeralds are strictly for redeeming prizes. Notably, Emeralds are only rewarded as bonuses. So, is Ruby Sweeps legit? Yes, it is but I still wouldn’t play here because of its issues.
The brand provides a VIP club with rewards such as a personal host, better daily reloads, and coin-bundle bonuses. During my Ruby Sweeps review, I found multiple levels in the program with increasingly better perks. The levels include Bronze, Silver, and Gold, and to level up, you only need points, which you collect as you play.
Even though I can’t join the Ruby Sweeps based on its VIP program alone, existing players will receive more perks from the Daily Spin Wheel. That said, the social casino’s exclusive club may look good on paper, but I consider other factors before choosing a social casino. For instance, Ruby Sweeps’ VIP club is invite-only; a dealbreaker for me.
Many Ruby Sweeps’ games are in-house slots so you can’t confirm if they’re fair. In fact, you won’t ever find them on rival platforms or anywhere online. The games include Pool Party Ducky, Ruby Speedway, and Queen of Hearts.
Ruby Sweeps is a social casino so you can only play with Gold Coins (GCs) and Emeralds, not real funds. Gold Coins are strictly for fun, while Emeralds can be exchanged for real currency prizes after meeting playthrough and eligibility requirements.
Simply joining the operator is enough for a reward of 10,000 GCs and 10 Emeralds. You can win more coins from the Daily Spin Wheel or simply refer a friend. In short, you do not need to purchase a GC package to collect any of the bonuses listed above.
There are also slot tournaments with rewards ranging from Gold Coins to Emeralds and they’re subject to T&Cs like playthrough requirements. However, you need coins (from as little as 0.5 GCs and Emeralds) to join these contests. Finally, you can purchase Gold Coin packages with Emeralds as an add-on.
Ruby Sweeps is a slots operator that offers over 100 in-house titles, including Voyage to Valhalla, a Norse-themed game with medium volatility. I also found a referral bonus, daily reloads and spin wheels, and discounted coin packages. Regular players will also find a VIP club that offers better daily reloads and a personal support agent.
Still, VIP is invite-only, and live dealer games are unavailable. Furthermore, this social casino only supports credit and debit cards like Visa and Mastercard. To cut the long story short, there are better options online, including sweepstakes casinos that offer a mobile app alongside robust bonuses, a multi-genre game library, and clear VIP policies.