As sports betting becomes more mainstream Pointsbet continue to innovate their offering for their customers base, this week launching the First-of-its-Kind personalized Good Karma Refund.
New customers now have the power to decide which bad beat hurt the most and get up to $100 back at the end of the month.
What's a bad beat? Think of the 90% of public money who had bet on the Seattle Seahawks -6.5 vs the Phildelphia Eagles in week 13 only to be crushed through a Hail Mary and 2 point conversion to end the game.
DimersBOT had Seattle as an 88.6% chance of covering the spread with 21 seconds left.
This new feature has been made possible by PointsBet’s proprietary, in-house technology and customer service platforms, the PointsBet Personal Good Karma Refund initiative provides clients the power to decide which bad beat they want refunded at the end of each month.
Eligibility will be applied to new clients who have placed 10 or more cash bets in a given month. Beginning December 28, 2020, those clients can then select their personal worst bad beat of the month via the “Settled Bets Page” in the PointsBet app/website.
Eligible clients simply take a screenshot of the bet details with the
receipt number showing, and email it to Karma@PointsBet.com. Within 24 hours of receiving an email back, the Karma Kommittee will refund clients with a Personal Good Karma Refund of up to $100 in Free Bets.
“PointsBet’s mission has and always will be to provide our clients with the ultimate sports betting experience, and part of that is to continuously practice what we preach in terms of being the true bettor-friendly sportsbook," noted Johnny Aitken, PointsBet USA CEO. “We are excited to take the next step in that mission today in unveiling Personal Good Karma Refunds. At PointsBet, we understand that every bad beat is not created equal – some may sting specific clients a bit more than others, should it
involve a team they support or an instance where they feel particularly wronged – so as a result, we are excited to put the power back into the hands of our clients and let them decide which bad beat needs to be corrected.”
New PointsBet customers can still take advantage of their new customer offer where you can Deposit $50, get $100 when you join Pointsbet through Dimers.